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BUYER BEWARE !!SHORELAND KENNEL (SUZANNE MAYBORNE) ILLINOIS

DOG BREEDER BORDER COLLIES/AUSTRALIAN SHEPHERDS

BETTER BUSINESS BUREAU RATED "C" FOR BAD CONSUMER PRACTICES

BOUGHT PUP FROM SHORELAND KENNEL WITH TRAVEL EXPENSES $1,000.00

PUP SENT TO ME WITH 2 BIRTH DEFECTS @ EYE INFECTIONS--TAPE WORMS--

CHOLITIS...

BIRTH DEFECT CALLED--MICROPTHALMIA '(MOS)

SHORELAND KENNEL DENIES sending me a pup with defects--says it must have happened on the plane ride to my airport or...my older dog did something

to the pup ???

BIRTH DEFECT can be detected as soon as the pups eyes open--with you own eyes ! no need for a vet to check pups eyes

I noticed defect when pup arrived at my airport--took pup to vet next day and it was confirmed.

SHORELAND WANTS ME TO PAY FOR SHIPPING BACK TO CHICAGO AND THEN HIRE A PRIVATE TRANSPORT TO DELIVER PUP TO THEIR HOUSE !! NOBODY DELIVERED THE PUP TO MY HOUSE !

THEN THEY WILL SEND ME A REPLACEMENT PUP---I HAVE TO PAY FOR THAT SHIPPING ALSO !!

REMEMBER--I PAYED FOR FIRST SHIPMENT !

LETS TALK ABOUT MY VET BILLS !! THAT WOULD BE..OVER $800.00

UNLESS I PAY FOR THE 2 NEW SHIPMENTS..I CAN'T GET A REPLACEMENT PUPPY

EVEN THOUGH THE BIRTH DEFECT WAS SHORELAND KENNELS MISTAKE !

I HAVE A PUPPY THAT HAS VISION LOSS IN HER EYE NOW AND WILL MOSTLIKELY GO BLIND IN THAT EYE DOWN THE LINE

ALSO THIS DEFECT CAN BE PASSED DOWN FROM LITTER TO LITTER..

WHICH MEANS MY PUPS PARENTS ARE CARRIERS OF THIS DEFECT AND ALL PUPS FROM THIS LITTER ARE CARRIERS AND SOME MIGHT ACTUALLY HAVE THE DEFECT

SHORELAND DENIES MY PUP IS SICK ! I CAN BET THE OTHER OWNERS..

SHOW OWNWERS---BREEDERS---AND FAMILIES--DONT KNOW ABOUT THEIR PUPPIES ???

SO, I'M STUCK WITH A "DEFECTED" PUPPY AND SHORELAND KENNEL WONT EVEN HELP WITH THE SHIPPING TO REPLACE THIS PUP AND HAS NOT EVEN TRIED TO HELP WITH MY VET BILLS !!THAT WAS CAUSED BY THEM !!

BUYER BEWARE--SHORELAND KENNEL HAS A REBUTTAL ON PISSED CONSUMER..

UNDER SHORELAND KENNEL CUSTOMER COMPLAINT DEPT. CONTACT US BEFORE YOU READ THIS COMPLAINT AND CONTACT THEM

THEY WILL TRY AND TELL YOU THAT I AM A PERSON OUT TO RUIN THEIR NAME AND BUSINESS DON'T BELIEVE THEM !!

BETTER BUSINESS BUREAU GAVE THEM A RATING OF "C"

THEY ARE A BAD BREEDER IN MY OPINION--PUYY MILL STANDARDS !

READ ALL MY COMPLAINTS ON PISSED CONSUMER.COM AND THE OTHER REVIEWS PEOPLE HAVE REPLY TO MY COMPLAINTS

THANK YOU FOR READING MY REVIEWS

Location: Lehighton, Pennsylvania

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YoungJoon Y

Thanks I just erased 'shoreland kennel' from my list :)))))

Guest

Lies, lies, lies. We have a contract.

They never signed and returned contract for health guarantees.

Guest

I too had a bad experience with this breeder. My dog came very underweight and had multiple health issues.

He was supposed to have come with a health certificate... never did see that. Spent over 2 thousand dollars on vet bills his first visit. Contacted her and she said I could send him back and she'd send me another.

ARE YOU KIDDING ME?! We are talking about a dog here. A living creature for God's sake. There is no way I would ever have sent him back to what I can only assume is a horrible facility.

We almost sued. If Shoreland reads this thank your lucky stars we didn't. He continues to have allergies, gum issues (they have had to pull multiple teeth) and almost constant stomach issues. DO NOT GET A DOG FROM HER!

If you do, go ahead and consider it a rescue because that is basically what you are doing. My rescued stray is healthier than this dog.

Guest
reply icon Replying to comment of Guest-770733

So it continues!! SO many unhealthy dogs coming from this puppy mill.

Please people STOP buying from them!! She's under review at AKC.

Guest

his breeder breeds merle to merle so yes vision and hearing will be problems. the ones that are born with all white heads they kill.

That is why the pups are more usually marked ,cause the merle to merle breeding.

they get more money for them. read the pedigrees

Guest

FOR SESA---

THANKS FOR THE COMMENT--

WHAT YOU SAID IN YOUR COMMENT IS SO TRUE !!

WHAT WAS I GOING TO DO WITH THE FIRST SICK PUPPY ??

SHORELAND DIDN'T WANT IT BACK !! WHY ??

BECAUSE IT WAS SICK....AND SHE COULD NOT RE-SELL IT TO MAKE A QUICK BUCK !! AS SHE DID WITH ME !!

WHY WOULD I WANT TO TAKE ANOTHER PUPPY FROM SHORELAND KENNEL?? I WOULD ONLY WIND-UP WITH ANOTHER PROBLEM !!

THEY ONLY GAVE ME A 48 HR. WARRANTY !! HOW BAD IS THAT ! AS I SAID BEFORE

PUPPYMILL STANDARDS !!!

PASS THIS AROUND TO ALL YOUR FRIENDS !!

AS FOR THIS GUY TIM... HE WORKS AT THE KENNEL--WHY WOULD HE SAY ANYTHING BAD ABOUT A BREEDER THAT HE'S MAKING MONEY WITH ??

NO MORALS AT ALL !!

THANKS FOR YOUR COMMENT ! LORRAINE

Guest

FOR SESA---

THANKS FOR THE COMMENT--

WHAT YOU SAID IN YOUR COMMENT IS SO TRUE !!

WHAT WAS I GOING TO DO WITH THE FIRST SICK PUPPY ??

SHORELAND DIDN'T WANT IT BACK !! WHY ??

BECAUSE IT WAS SICK....AND SHE COULD NOT RE-SELL IT TO MAKE A QUICK BUCK !! AS SHE DID WITH ME !!

WHY WOULD I WANT TO TAKE ANOTHER PUPPY FROM SHORELAND KENNEL?? I WOULD ONLY WIND-UP WITH ANOTHER PROBLEM !!

THEY ONLY GAVE ME A 48 HR. WARRANTY !! HOW BAD IS THAT ! AS I SAID BEFORE

PUPPYMILL STANDARDS !!!

PASS THIS AROUND TO ALL YOUR FRIENDS !!

AS FOR THIS GUY TIM... HE WORKS AT THE KENNEL--WHY WOULD HE SAY ANYTHING BAD ABOUT A BREEDER THAT HE'S MAKING MONEY WITH ??

NO MORALS AT ALL !!

THANKS FOR YOUR COMMENT ! LORRAINE

Guest

HEY TIM !!!

I CHOSE NOT TO TAKE A REPLACEMENT PUPPY !!

WHY ???

I DIDN'T WANT ANOTHER

SICK AND BIRTH DEFECT DOG !!

WHY WOULD I WANT ANOTHE PUPPY FROM SHORELAND ?? TO SPEND $ 2,000.00 ???

SUZANNE MAYBORNE SELLS PUPPYMILL QUALITY DOGS !! END OF STORY !!

SHE IS OUT TO MAKE A NAME FOR HERSELF WITH A PERSON LIKE YOU AND OTHERS WHO LOVE TO SHOW AND BREED AND HAVE NO CONSIDERATION FOR THE FACT THAT SHE IS PRODUCING VERY SICK PUPPIES AND STILL GETTING AWAY WITH IT !! HOW SAD SUZANNE---YOU SHOULD BE ASHAMED OF YOURSELF.

Guest

I'm here at Shoreland and ALL puppies as most breeders have a health guarantee. This puppy had a health guarantee, and we offered a replacement puppy.

This is what our contract states.

It was this individual that chose NOT to take a replacement. She was aware of the contract, and didn't take a puppy.

Guest
reply icon Replying to comment of Guest-325854

Tim, If you had any idea of what really goes on in the kennel and with your wife/sister's shady business practices you would be appalled I am sure!!! She IS running a puppy mill!!

I for one bought a dog and it failed eye clearance,was I offered a replacement?

NO!!! Better get a grip on the real goings on before you make yourself look like an unducated fool!!!

Guest

DEAR AUSSIE LOVER--

SO SORRY FOR YOUR LOSS--LIKE I SAID BEFORE TO ALL----DON'T PURCHASE FROM SHORELAND KENNEL !

I SEE THAT SHE HAS ANOTHER LITTER OF PUPS FOR SALE THAT HAVE THE SAME MOTHER AS MY PUP

"HEY EWE BABE" IS THE MOTHER

I WONDER WHAT HIDDEN DEFECTS THIS LITTER HAS ???

CAN YOU BELIEVE THAT MY PUP STILL IS NOT BATHROOM TRAINED ????STILL GOES IN THE HOUSE AND IN HER CRATE--I SWARE SHE HAS A LEARNING DEFECT...NO DOG IS THIS *** !

PLEASE EVERYONE.. STAY AWAY FROM THIS PUPPYMILL BREEDER---HOW DOES THIS "LOOSER" STAY IN BUSINESS? BECAUSE SHE MAKES IT SO HARD TO REPLACE A SICK PUP WITH ANOTHER BECAUSE WE LIVE SO FAR AWAY... AND SHE GETS AWAY WITH IT -LIKE SHE DID WITH ME, AND I HAD THE BETTER BUSINESS BUREAU AFTER HER ! AND I STILL LOST=SHE KNOWS HOW TO PLAY THE GAME !

Guest
reply icon Replying to comment of Guest-316095

Wow. So full of lies!!

Guest

I just had to comment on this, because I, too, have a dog (Australian Shepherd) from Shoreland. I actually have had two... My first was diagnosed at 4 months with malformed kidneys (genetic defect), and was given a life expectancy of only a year. At the time I was mid-20's, had just lost my father to cancer, and was looking to have something positive in my life...not an adorable puppy who I could not get to eat, who drank copious amounts of water, and who had to go to the bathroom every half hour (when I lived downtown in a highrise...so not real conducive to having a half-hour potty schedule). Not to mention, I had spent my hard-earned, saved money to get this puppy in the first place, and bought from what I thought was a well-respected breeder for the pure fact that I assumed they would stand up for their "product" if I had any issues.

My first contact with them was a very tearful conversation the day I got the diagnosis. She was sympathetic, but asked me to take my dog 90 miles away to another pet hospital for a second opinion (I had just spent just under $1000 on vet bills to get this diagnosis...from the only other big pet hospital in the state!). I told her that if she would pay for it, I would, but the diagnosis was solid and I saw no need for me to spend time and money on another one. All I wanted from her was a healthy puppy.

Very long story short, after several months of going around and around with her, where she would sometimes be sympathetic and offer me another dog...always a male border collie (I had a female Aussie)...but then get irritated when I would tell her I wanted a female Aussie...just like I had paid for... And then other times she would blame me and tell me it was my fault the dog was sick, suggesting I let her eat antifreeze (again...I lived in a highrise, and didn't even have a garage or own any antifreeze)... Finally, with the help of a friend studying law in Chicago, I found a loophole: She had me pick up the puppy when it was a day away from turning 6 weeks old because "she's doing great and is all weaned" (which was not the case, as I quickly found out when I got her home). Turns out, it's illegal to separate a puppy/kitten from a mother before 8 weeks. So, a nicely but strongly worded email later where a lawsuit was mentioned, she was all sugar to me and offered me another female Aussie. Now, granted, that still came with one hiccup, as a few weeks before I was to pick up this new puppy, she asked if I would be willing to raise puppies with the dog for her. Guess it turned out this promised puppy was a pretty prime dog that she wanted to continue it's line. I told her if she paid me to do it, sure. That was the end of that discussion.

In any case, in the end, I got an amazing companion, who is now just about 5 years old, and healthy as a horse. She's amazing and I love her to death. My first pup lived to be 1 1/2, and we spent lots of time and money on keeping her as healthy as we could. She lived a good life and lived it fully; I have never met a more energetic dog than that little troublemaker was. :)

I'm happy to have my healthy Aussie, and I would consider getting another of the same breed in the future; however, not from Shoreland.

Guest

It is unfortunate that your puppy had defects, I have no comment on that, it may very well be that you are in the right about that.

But - normally shipping (both to you and if needed back to the breeder) is paid for by the buyer. Unless you have a contract in writing that states otherwise?

1) It is a good practice to purchase a puppy pending a clear health check by a vet of your choice. This is more practical or indeed sometimes only possible if you live within driving distance of the breeder. To ensure that you get what you pay for, go local!

2) It is also a good practice to have an agreement with the breeder (especially if you have not known the breeder for any length of time) that in case your new puppy has any serious health defects you get a refund rather than another puppy. You may only have wanted 1 puppy to start with, so what do you do with the original puppy now that you get a replacement? What if the replacement has the same or other defects? Do you then get a replacement of replacement and wind up with 3 dogs instead of one? if you get a refund you may always choose to buy another puppy (from the same or toher breeder), or you may choose to use this money to reat the original puppy.

My intent here is to point out things you could do next time so that the whole transaction is more to your advantege.

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